David Stone Jnr: i done everything i said on this video, but yet it still says
authentication failed....... what do i have to do to get my emails on my
phone, im fed up having to sign into my laptop to get my emails. takes the
goodness of having a phone away, may i also mention that i've had my s4 for
6 or 7 months and this problem just magically appeared one day.
kevin MMG Atermath Rec: YEHHHHHH BRO! WORKED ON S4 THANKS DUDE!!!
Grace Mosimi: Okay thanks
Justin Hall: Want to give you a big thumbs up for making this video! I literally
searched all over the Internet trying to figure this very simple thing out.
Video was well made and I now have my accounts in order. You are awesome
... super thanks!
kika jakjimoska: Can U please tell me how to sing out from this mail? My sister has singed
in by mistake and now I can read all of her mail. Thank you
Dan UAE: in my case, after entering email address and password, it keeps saying
"Unable to connect to email server to verify your account information. no
response from server". Anybody has any clue as to what's going on? Thanx
wayne toledo: When I e-mail a photos the are side ways? Do you know why
Grace Mosimi: i cant see any of my previous emails on my account, only the ones from the
current day help!
wayne toledo: Thanks. I have Samsung s4 phone. Went to e-mail setting and could not
find "FETCH " setting.
stac2910: Once I add my email address and password it asks me which type of account
it is. Either pop3 or imap? I am with wightcablenorth.net if you could help
me that would be great. Thanks
Ton Hipolito: hi there, i'm trying to set up my email on my new s4. but when i press
Next, it gives me the box that says, Authentication Failed. help, pls
Ali Heydarian: How can I add a custom e-mail bought from Gmail Apps to the stock gmail app
on an S4. I like Dan UAE have the same problem where it will not to the
server. Please help of possible.
kashmir786: I brought new phone set up emails hotmail,yahoo, NTL, the issue i having is
avery 5mins i getting around 40email that are around 3/5weeks old most are
from my yahoo account i have deleted all my unread email from my pc. now
getting email notication as far as 27/09/13 So guys please me out Thanks
Phones 4u: Hi there. You can do this by adjusting your synching settings. Open your
mailbox, tap Settings and change to Fetch. This will bring your emails into
your account as soon as they are received. Hope this helps, let us know how
you get on. Dan G
Phones 4u: Hi Susan. If you’ve followed the steps this should be an option, have you
made sure you’ve got both boxes ticked? If so and it’s still not working,
try it with ’15 minutes’, complete the set up then open your emails, tap
‘Settings’ and try changing the frequency from there. Hope this helps, let
us know if you need any more help. Dan G
gabypaun: Hi Dan. Thanks for the video. In the near future I would like to buy an S4.
Tell me please why you have to set an sync schedule for the gmail account?
Right now I posses an S1 and the all the the mails from my gmail accounts
are coming instantaneous. Tks, G
phatprincess592: What about PUSH? On another s4, PUSH is an option under sync schedule, but
it isn't on mine. Any suggestions?
Phones 4u: Hi Thanks for the question, sorry to hear about the issue with your device.
Have you tried going into email sync settings and adjusting the times to
‘sync automatically’? If this setting has been selected and you are still
having issues please come back to us and we will try to help you further.
Thanks Dan N
London2ATL: Wondering the same thing, help me if you figure this out...and vice versa
Phones 4u: Hi there Sorry to hear about your issue. Could you clarify at what point
your are seeing the message and what exactly the message says? Once we know
these details we can try to help you further. Please do come back to us.
Thanks Dan N
Levkin: SHedule... lovin' it...
Phones 4u: Hi there. Your handset will only sync messages sent from your phone rather
than the wider server. Whilst is possible to search and view other messages
not opened directly on your phone, this is not possible with sent messages.
Sorry about that, hope this helps. Dan G
Phones 4u: Hi there. Unfortunately we are unable to provide advice on rooted handsets
as they differ so much from the original device, sorry about that. Dan G
Phones 4u: Hi there. We found YouTube to work fine for the majority of time, although
we do recommend that you let videos buffer a bit first to get the best
results. Once you’ve opened a video, tap pause a leave it a few seconds so
the video loads up. Then, press play and it should work fine. Hope this
helps. Dan G
Jean Murphy: i am wanting to setup a second Microsoft exchange email account, i have
gone through the process for the initial setup ut how do i now switch
between my 2 email accounts in the email app?
Matthew Matti: Hi.. I have an iphone 4s , do you recomend me to buy galaxy s4?!
Jessica Rothwell: Perhaps you can help me, I set up my email account on the galaxy s4 but I
made a mistake when typing the email. The phone is not allowing me to
change the address. It says the right address and then right under it the
smaller email says the wrong address. How can I fix this problem?
Phones 4u: Hi there Joseph, thanks for getting in touch. If you have an email that
isn’t from the suggested list, you may have to get in contact with your
email provider and ask for your email server settings. This means you’ll be
able to enter the required information and complete the set up without any
problems. If you need any further advice on how to do this just let us
know, and also let us know how you get on. Dan G
Phones 4u: Hi there. It sounds like there may be a problem with your internet
connection, so we suggest checking your mobile data or Wi-Fi connection.
Try restarting the device and attempting again, and if you’re still
experiencing problems contact your mobile network provider or network
manager. Dan G
Phones 4u: Hi there Haresh, thanks for getting in touch. To do this open your email
account and then tap Setting in the bottom left corner. From here you’ll be
able to adjust your email sync options, and to get them to arrive
instantaneously, just tap Push. Hope this helps. Dan G
Phones 4u: Hi jamal. The only way you can sign out of an email account is to delete it
and then install it again. If you want to do this, go to Settings>Accounts
and then tap the email account you want to get rid of. Tap Delete, and then
you’ll be able to add it again. Hope this helps. Dan G
Phones 4u: Hi Scott. What type of email address is it? If the authentication is
failing there may be some problems with the account password, so we suggest
double checking and entering again. If you’re still having problems we’ll
see what else we can do. Dan G
ramir white: you helped me so much thank you!
HIND KESARI Dhama: Hi, I'm not able to setup my gmail account on my galaxy s4 , every time I
tried and its pop up with error message authentication failed .....pls help
Scott Reid: Hi there Phones4u. My e-mail account is served by Google, however it is not
an @gmail.com account. I am trying to add this to my new Samsung S4 phone,
however everytime I attempt to add it is says "Authentication Failed" and
will not add the account. I am upgrading from the iPhone which had not
trouble connecting to my e-mail account. How can I make it work with out
resorting to the crappy G-mail app?
coloRADo303K1D: Hi! Phones for you! I have the galaxy s4 and I love it but when ever I use
the YouTube app it says your account isn't linked to YouTube go to
m.youtube.com/create_channel But the thing is I already have a YouTube
account on my main email which I have hooked up so pls help me!!!!!!
Tejpaul Kalsi: for some reason my email doesnt automatically update and ive gone over the
settings numerous times what am I doing wrong? what setting needs to be
turned off or on?
Phones 4u: Hi there. This is true, although the Fetch function does exactly the same
as Push, as you pointed out. Manufacturers often change the name of things
so it can get quite confusing, but the function remains the same a lot of
the time. Thanks for getting in touch. Dan G
Phones 4u: Hi Jeremiah, thanks for your question. There could be a number of reasons
for this, but if you’re sure you’re entering your password correctly then
we suggest simply removing the accounts and starting again. Head over to
Settings>Accounts and then delete the mail accounts before adding them
again as demonstrated in the video. If you are still experiencing the same
problem again, double check your internet connection is still working
properly. Let us know how you get on. Dan G
Sicillia X: Hi, I can't get a push notification whenever I receive an email, and I did
set sync schedule to push etc, right now if I want to check email I have to
open email and refresh manually, I don't know what I'm missing
Phones 4u: Hi there. What is showing on the screen when you try and access your inbox?
You should be able to tap the top left corner to return to the specific
folders, is there no option to do this? Just let us know and we’ll try and
help. Dan G
Phones 4u: Hi there. To set up a One.com email account, enter the following
information: Select IMAP, enter your email address, password, imap.one.com,
server port 993. This should allow you to properly create an email account
and sign in without any problems. Let us know how you get on. Dan G
Maria Wiley: Hello, no matter what I set the settings to my emails never come through on
their own. I always have to click to go onto my emails and the load new
messages. I have the S4 Mini, please help.
EMRAH TOLUK: need help. after updating the latest version on s4 i can not see the mails
on my states bar and no notifications appear.only when i go on to my email
account i press reload then all the mails appear. before i would get
notifications and i could see them on the states bar but its hass not come
up since i downloaded the 327.25 mg software. help please.
canoeshoe: There is no push options on the S4. The Sync schedule is fetch, not
Andrew King: hey, do you know when the S4 pre order kit is being shipped? the guy on the
phone said within 28 days....
YinYangLeo: Hi, I am trying to add my business e-mail account, so I will have all of my
e-mail accounts on here, but it asks me "What type of account?" and I have
no idea what to do? Also, I have tried removing and adding the same account
several times and when it is added onto my phone, and I click on my
business email it does not show any emails in my inbox, etc... What do I
Jessica Rothwell: I figured out how to delete it and start all over. However, I think because
we are using a different kind of gmail its having some trouble recognizing
it. It is a gmail account but it is through our work which is
@skillcreations. Im not sure why we are having so much trouble. Im trying
to do this on a co workers phone. I have it set up on an iphone. (that also
was tricky) Thanks for the response!
Phones 4u: Hi there Tejpaui. With your messages, the best thing to do is go to
Settings on your iPhone, tap Messages and turn off iMessage. This will stop
them coming through to this handset. As for your emails, select anything
other than ‘Fetch’ from your email sync and this should help with the
problem. If it still doesn’t work, check all your login details to make
sure they’re correct. Thanks Dan G
Anisa said: Hey I have problem in Hotmail , I use to sign in ok than I stop using it
for 2 month and I want to sign in this week and it says incorrect password
or indefinitely email and its was a right email with the password I don't
know what to do plz help