hatchhyjack: for some reason i'm not able to set up my mail andere it says
authentication failed. i also tried it with a different account but it
still doesnt work
Jerlihya Moore: Its atill saying that it failed
CrookedPie: Nah dosn't work, i did a hard reset, now it says it failed to add account,
and mentions my wireless settings but they are all good, and it mentions
this might just be temorary
candace fuller: How do you sign out of the email app? I want to change my email account but
cannot figure out how to sign out
Laura Odland: I am trying to set up my work email. It goes through the company website.
Once I enter my email address and password, I press next and it doesn't go
to settings like in the video, it asks me what kind of account is mine.
Pop3, IMAP, or Microsoft Exchange Activesync. This is where I have the
problem. I already tried to set up this email through IMAP but there was a
server problem it said. I have set up my hotmail and gmail accounts ok.
And when this email went through Telus, I had no problem then. But now I
do. Please help, thank you
Samath de silva: How can you sign out from yahoo
Verisetti: I cannot set my email up it says authentication failed help! please
Mohammad Shamoon: Thanks aa lot it works for me
Mohammad Shamoon: Thanks aa lot it works for me
anakmail damak: hi... im having problem adding new emails on my s4... i can add it but i
cant change it to be my main email ... i wanna change to my new email
without deleting my old email...
Baljinder Singh: plz can u tell me i alreday have account .first when i open my hotmail
account work good but now when i open my account not sync emalis .
plz tell me may be i have setting problems,,
Ana D: I cant add a Google Account on the S4 as the wifi connections keep popping
up which I don't need and I cant even connect to the Wifi while trying to
ADD EXISTING ACCOUNT. Please help
SaïdBadi: Why we don't hâve push ??
Randy Fuller: Hi there,
sounds like got the same problem with kashmir786, just upgraded my s4 to s5
at s4 I don't have any problem getting my emails, but on this new unit, I
seem to have a bit of problem getting it work properly, there are few
changes on the settings but everything else are pretty much the same, my
problem is I am getting notification as far as March last year and that
when I received new emails they don't stay on my inbox they are
disappearing in few minutes and dont know how to retrieve them. Any
feedback will be much appreciated.
David Stone Jnr: i done everything i said on this video, but yet it still says
authentication failed....... what do i have to do to get my emails on my
phone, im fed up having to sign into my laptop to get my emails. takes the
goodness of having a phone away, may i also mention that i've had my s4 for
6 or 7 months and this problem just magically appeared one day.
kevin MMG Atermath Rec: YEHHHHHH BRO! WORKED ON S4 THANKS DUDE!!!
kika jakjimoska: Can U please tell me how to sing out from this mail? My sister has singed
in by mistake and now I can read all of her mail. Thank you
Rebecca .J: Why does my S4 have more options than yours :s
Justin Hall: Want to give you a big thumbs up for making this video! I literally
searched all over the Internet trying to figure this very simple thing out.
Video was well made and I now have my accounts in order. You are awesome
... super thanks!
wayne toledo: Thanks. I have Samsung s4 phone. Went to e-mail setting and could not
find "FETCH " setting.
stac2910: Once I add my email address and password it asks me which type of account
it is. Either pop3 or imap? I am with wightcablenorth.net if you could help
me that would be great. Thanks
wayne toledo: When I e-mail a photos the are side ways? Do you know why
Ton Hipolito: hi there, i'm trying to set up my email on my new s4. but when i press
Next, it gives me the box that says, Authentication Failed. help, pls
Ali Heydarian: How can I add a custom e-mail bought from Gmail Apps to the stock gmail app
on an S4. I like Dan UAE have the same problem where it will not to the
server. Please help of possible.
Phones 4u: Hi there. You can do this by adjusting your synching settings. Open your
mailbox, tap Settings and change to Fetch. This will bring your emails into
your account as soon as they are received. Hope this helps, let us know how
you get on. Dan G
Phones 4u: Hi Susan. If you’ve followed the steps this should be an option, have you
made sure you’ve got both boxes ticked? If so and it’s still not working,
try it with ’15 minutes’, complete the set up then open your emails, tap
‘Settings’ and try changing the frequency from there. Hope this helps, let
us know if you need any more help. Dan G
gabypaun: Hi Dan. Thanks for the video. In the near future I would like to buy an S4.
Tell me please why you have to set an sync schedule for the gmail account?
Right now I posses an S1 and the all the the mails from my gmail accounts
are coming instantaneous. Tks, G
phatprincess592: What about PUSH? On another s4, PUSH is an option under sync schedule, but
it isn't on mine. Any suggestions?
Phones 4u: Hi Thanks for the question, sorry to hear about the issue with your device.
Have you tried going into email sync settings and adjusting the times to
‘sync automatically’? If this setting has been selected and you are still
having issues please come back to us and we will try to help you further.
Thanks Dan N
London2ATL: Wondering the same thing, help me if you figure this out...and vice versa
Phones 4u: Hi there Sorry to hear about your issue. Could you clarify at what point
your are seeing the message and what exactly the message says? Once we know
these details we can try to help you further. Please do come back to us.
Thanks Dan N
Levkin: SHedule... lovin' it...
Phones 4u: Hi there. Your handset will only sync messages sent from your phone rather
than the wider server. Whilst is possible to search and view other messages
not opened directly on your phone, this is not possible with sent messages.
Sorry about that, hope this helps. Dan G
Phones 4u: Hi there. Unfortunately we are unable to provide advice on rooted handsets
as they differ so much from the original device, sorry about that. Dan G
Phones 4u: Hi there. We found YouTube to work fine for the majority of time, although
we do recommend that you let videos buffer a bit first to get the best
results. Once you’ve opened a video, tap pause a leave it a few seconds so
the video loads up. Then, press play and it should work fine. Hope this
helps. Dan G
Jean Murphy: i am wanting to setup a second Microsoft exchange email account, i have
gone through the process for the initial setup ut how do i now switch
between my 2 email accounts in the email app?
Matthew Matti: Hi.. I have an iphone 4s , do you recomend me to buy galaxy s4?!
Jessica Rothwell: Perhaps you can help me, I set up my email account on the galaxy s4 but I
made a mistake when typing the email. The phone is not allowing me to
change the address. It says the right address and then right under it the
smaller email says the wrong address. How can I fix this problem?
Phones 4u: Hi there Joseph, thanks for getting in touch. If you have an email that
isn’t from the suggested list, you may have to get in contact with your
email provider and ask for your email server settings. This means you’ll be
able to enter the required information and complete the set up without any
problems. If you need any further advice on how to do this just let us
know, and also let us know how you get on. Dan G
Phones 4u: Hi there. It sounds like there may be a problem with your internet
connection, so we suggest checking your mobile data or Wi-Fi connection.
Try restarting the device and attempting again, and if you’re still
experiencing problems contact your mobile network provider or network
manager. Dan G
Phones 4u: Hi there Haresh, thanks for getting in touch. To do this open your email
account and then tap Setting in the bottom left corner. From here you’ll be
able to adjust your email sync options, and to get them to arrive
instantaneously, just tap Push. Hope this helps. Dan G
Phones 4u: Hi jamal. The only way you can sign out of an email account is to delete it
and then install it again. If you want to do this, go to Settings>Accounts
and then tap the email account you want to get rid of. Tap Delete, and then
you’ll be able to add it again. Hope this helps. Dan G
Phones 4u: Hi Scott. What type of email address is it? If the authentication is
failing there may be some problems with the account password, so we suggest
double checking and entering again. If you’re still having problems we’ll
see what else we can do. Dan G
ramir white: you helped me so much thank you!
HIND KESARI Dhama: Hi, I'm not able to setup my gmail account on my galaxy s4 , every time I
tried and its pop up with error message authentication failed .....pls help
Scott Reid: Hi there Phones4u. My e-mail account is served by Google, however it is not
an @gmail.com account. I am trying to add this to my new Samsung S4 phone,
however everytime I attempt to add it is says "Authentication Failed" and
will not add the account. I am upgrading from the iPhone which had not
trouble connecting to my e-mail account. How can I make it work with out
resorting to the crappy G-mail app?
coloRADo303K1D: Hi! Phones for you! I have the galaxy s4 and I love it but when ever I use
the YouTube app it says your account isn't linked to YouTube go to
m.youtube.com/create_channel But the thing is I already have a YouTube
account on my main email which I have hooked up so pls help me!!!!!!
Tejpaul Kalsi: for some reason my email doesnt automatically update and ive gone over the
settings numerous times what am I doing wrong? what setting needs to be
turned off or on?
Phones 4u: Hi there. This is true, although the Fetch function does exactly the same
as Push, as you pointed out. Manufacturers often change the name of things
so it can get quite confusing, but the function remains the same a lot of
the time. Thanks for getting in touch. Dan G
Phones 4u: Hi Jeremiah, thanks for your question. There could be a number of reasons
for this, but if you’re sure you’re entering your password correctly then
we suggest simply removing the accounts and starting again. Head over to
Settings>Accounts and then delete the mail accounts before adding them
again as demonstrated in the video. If you are still experiencing the same
problem again, double check your internet connection is still working
properly. Let us know how you get on. Dan G