camelCased: I guess, the screen of 820 is really fragile in comparison to 920. I've
heard so many complaints about Lumias 820 having broken screens just
because of dropping them from a little height or for bending in a pocket.
In Amazon.de one company told that they bought 15 Lumias 820 for their
employees and after a few months 10 of them had broken screens. I guess,
that's the price for Nokia not having Gorilla Glass on their Lumia 820.
This is real shame as I almost bought it - no other phone has this
KoolKidzOCT: can I just pay the guy @ bestbuy to do this for me?
Alessandro Spisso: Hi Will, I've dropped my 820 and now the screen is broken in the right
corner at the bottom and the three sensitive buttons don't work (back,
search and windows). Do I need to change the digitalizer? Because the
display work fine and the touch as well.
SkipNap11: I've done it and it works however after a while the touch stops working so
I have to take out the battery and it works again, how can I fix it?
Harold Musspole: Hi Will,
Thanks for a great video. My digitizer is now fine but my proximity sensor
is not working correctly. Screen blanks during a call and the only way to
get the screen to re-appear during a call is to shine a very bright light
at the sensor. There is no dust in the way. Is there anything I might have
dislodged during the procedure? The replacement digitizer came with the
Many thanks, Harold.
usmcyoshi: Hey Will I have a quick question for you. I ordered a replacement digitizer
and frame as I didn't want to muck about taking off the glass and
reattaching it. When the new digitizer and frame came in the new one had
the little gold(copper?) connection at the bottom of the frame up and
unattached from the plate it should normally be attached to similar to this
picture http://i.ebayimg.com/00/s/MTAwMFgxMDAw/z/lxkAAOxyRhBSrlV2/$_57.JPG(where the red is)
My old screen had this attached and it appears the one in the video did as
well. I don't know how to attach it or if it even should be attached as it
appears all the ones sold online have that bit up like it is? And help
would be appreciated
Godwin Larry: Thanks Man, for the video...I did change the screen with a new frame
attached to it..But when I switch-on the Nokia Lumia 820 phone again the
LCD shows nothing, meaning its just black( ...yet the external buttons are
still operating as usual ) and it was not so not until I changed the
screen...Please any suggestion on what to do next. Thanks again.
Barry Keegan: Thanks for the tutorial fixed my phone and saved 100 euro
Joris Vergauwen: Thanks for the walkthrough. Fixed my wife's phone thanks to you. She had a
small crack in the upper right cornerof her screen. Changed the screen
(bought one with a frame attached) just following your instructions.
Alok Sathaye: Hi There. I dropped my new Lumia 820 and the display won't work now anymore
:( The screen is not broken but the inner screen (if that is what it's
called) shows a crack. I gather you can change either the digitizer or the
screen. What do you suggest would be in my case?
kevin duncan: What is the Torx size of the second set of screws? You almost said it then
stopped. Are they T5 as well?
Michelle Mollohan: Hello there - great video, easy to follow. I replaced the digitiser screen
as you did - the screen is non-responsive - could it be that something
isn't tight enough to make connections or do you think it is the screen? I
took the phone apart again ( minus the screen) and reassembled in case I
missed something - the LCD screen is undamaged - any ideas you have would
sof david: Thank you for the video, it was really helpful. I was able to do the same
work with my Nokia phone. Concerning the digitizer to take if off safely,
it is good to heat it little bit more, is going to be more easier to take
it off. Thank you
marron0437: I dropped my 820 and a giant crack appeared right through it. the touch
still works fine but the colours are all messed up. They appear washed out
and were deteriorating with each passing second. I don't know what's
broken- the LCD or the digitizer? Can you tell me what I broke so that I
will buy only the part I require,.
Debbie Jonhson: Hi Will,
On replacing the battery, You can move around the screen as normal until
you ring out you cannot hear anything when they answer, or you can't hear
anything when you answer a call.
After that you have to remove & replace the battery to move around the
I have taken it to a phone repair shop & they said they have been advised
not to try to replace the screens on these phones as they have been set to
not work properly with a new screen.
Bearing in mind I replaced the screen with the black frame already in.
I have thought about reseting the phone to see if that will work, what do
Or is there likely to be a app that will stop my phone rejecting the
Rennie Azzopardi: Thank you very much Mr Will Hawkins for your video and instructions. It
helped me lots, I fixed my phone. Thank you once again.
Jared Wheeler: Brilliant video; this saved me quite a bit of money in replacing my
Digitizer myself rather than buying a new phone or hiring someone to fix
it. Very well directed in an easily understood manner.
technicalboy: Hi, great video, very well explained, but camera a bit blurred in places.
But, still clear enough to do the job.
Just changed the digitizer and frame in about 30 minutes, all great. We
bought a genuine Nokia part from www.replacebase.co.uk - 2 days to get
delivery, just before New Year - pretty good. They sold the digitizer
alone, but by the time we'd have bought the tape, and tools, it was only £5
more to get the frame attached and save a load of hassle. Didn't want to
risk a cloned part as they have sensitivity and colour problems reported....
2 points - we found the corner screws to be a different size - T6 instead
of T9, as in the video but Will has said that they can vary.
Also, the lower on-screen buttons work now, but do not light up - anyone
know if there's an easy fix for this? Thanks again... Danny
Theguy1796: So yesterday i dropped my lumia 820 and it cracked slightly on the top
right corner now the bottom half of the touch screen does not work, will
this be my solution or is it something else? Help greatly appreciated :)
Lostboy060: Cheers man, simple instructions changed the screen in under 5mins!
Tom 'angler' claridge: Hi mate, my dad just replaced my screen today and it worked fine but, when
I lock it I can no longer use youse it it freezes completely any
jonny allen: hi i followed the steps to replace the screen. turned the phone on and
found only half of the screen works. i then took it apart again and checked
the connections and all where fine and the problem remains.
is there any soloution
rokcityboi: Any ideas to why the screen goes blank when I make and recieve a call, also
locks itself permanently so have to take the battery out every now n then,
not as fussed about the random locking but my phones pay as you go so cant
put credit on without the screen. Any help would be appreciated.
Will Hawkins: How to replace the digitiser on a Nokia Lumia 820
SkipNap11: I'm going to do this but do I need anything else because the whole touch
screen doesn't work and I've only got a tiny crack in it?
Debbie Jonhson: Hi Will,
Great video, I followed it well, But the screen doesn't work when making a
call, the phone repair shops tell me that Nokia have added something in the
later models that make it unworkable if a new screen is fitted, how do i
get around that, any ideas?
rokcityboi: Cheers for the vid, Lumia is alive and working again after couple month in
Ciber Pc's en red: I get the second replacement touch. and does not work. I still think it may
be because the screws not tight, it may have something to do? I also read
that it may be because it does not work with amber. please help.
slomba8: what 3m tape do you use?
Ciber Pc's en red: Thanks for the video. yesterday I get the replacement touch, when I turned
on the touch did not answer me. one of my mistakes was touching the touch
on the inside, and the other is not strong tighten the screws, they went
back to open and clean the touch when you turn the top and bottom of the
touch works, but not the middle, I thought I could be in and tighten the
screws again and I broke two of the 3 middle screws. is why it does not
work me? or is it because the replacement was broken?
Harold Musspole: Very professional very helpful video. My 820 is up and running again !!
Victor Parnaso: Thanks for your quick and complete answer ! :)
Will Hawkins: It's a pleasure. Let me know how you get on.
MLGM9491: In my humble opinion, everything's worth having a look at. Thank you once
Will Hawkins: Hi Keith, When you have taken the battery and restarted, can you use the
touch screen normally? I have had one Lumia 820 repair which sounds similar
to the problem you seem to be having here. It is likely to be one of two
things. 1. It could be a faulty new screen (in which case, get it exchanged
by your supplier). 2. It could be some damage to your motherboard after a
drop, which is more difficult to repair, if at all possible. I hope that
GnobKnut: G'Day Will - very sweet mate. Saved me a couple of hundred $ getting the
fix done retail. Found a replacement screen + frame which saves all the
fiddling round with the sticky tape and such. Much appreciated.
Sergiu Longodor: I have contacted, the supplier and they will change my screen, for free. I
ve just sent the hole phone to them and they will do it for me, for free...
very nice move, of them. Thx for your advice.
DoT47: Thanks for the answer. Any specific connection you have in mind? As far as
I could see the camera was sitting directly on the motherboard and I didn't
disconnect it. Do you think it could have disconnected by itself or are
there other connectors coming into play?
Will Hawkins: Glad you found it useful.
Will Hawkins: Hi James, It could be either a faulty connection or a faulty screen. Check
your connections first. If still no joy, then ask your supplier for an
exchange if it has a warranty on the screen you bought. I hope that helps.
mawayanokami: Hi, bought a replacement screen and followed your video but I've clearly
missed something... When I switch the phone back on, it vibrates in
reaction and I've heard it make a noise but there is nothing on the screen!
What do I need to look at or what may have caused this? I'm quite
technically capable but I don't have enough knowledge to know what I've
lookfromwhen: hi my sister in law has one of threes phones which fell out her bag it now
has a broken screen . so i was thinking do i replace screen only? or do i
replace lcd as well .
Will Hawkins: Hi Radek, Yes, I recommend the screen supplier I use in the description
above here and below the video. They are good suppliers, in my experience.
Let me know if you have any other questions. Regards, Will
Sergiu Longodor: Hi Will, After the my lumia was falling on the ground, insinde the display
got broken. Now I orderd a new amoled display and changed it by my self. I
thought I was very carefull, built it again together and now it just shows
a grey scattert screen tiled in 4 big stripes... touch is working also, but
the screen shows nothing, only this grey stripes. Can you please tell me,
whats wrong? I can send you a Foto, if you need.
Zunilification: Hi, first of al thanks for making this video. I followed everystep of your
video, and was happy to see that the touchscreen worked fine. But when i
wanted to make a phonecall the screen goes black and the phone freezes.
Some hours later i notced that my touchscreen stopped working completly.
I'm pretty stuck right now :/. Have you got any solutions?
Will Hawkins: Hi William, You will need a size 4 Torx screwdrivers for the three small
screws adjacent to the battery slot. These are the official sized screws
but I find that sometimes the size varies, oddly. I do carry out repairs.
If you send me the correct part, I will carry it out for £43.95 plus
postage (£3.99). Let me know if you have any questions. Thanks, Will
Will Hawkins: Glad you found it useful. It's quite a straightforward job to replace the
touch screen. It's made much easier if you buy a replacement touch screen
which includes a frame already attached. This will save you the job of
removing the old glass from the frame which takes a few minutes. Regards,
Bormail: Thanks a lot! Your tutorial saved me quite some money, as the repair shops
were I tried to buy the spare part (Front Cover Touchscreen) all calculated
their price with an new LCD despite I clearly said I wanted only the
Touchscreen changed, not the LCD. Tomorrow i'm going to replace it myself.
Luigi Spagnolo: hi Will i just broke the front glass of my nokia 820 . i follow yr video to
support me to replace new one, one question how i may fix the new screen to
the frame?. many tks and regards Luigi
Will Hawkins: Hi Keith, Thanks for the update. I'm glad it worked out. That is good to
know. Best.. Will