Nokia Lumia 820 Screen Replacement Guide




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Did this video help you?

camelCased: I guess, the screen of 820 is really fragile in comparison to 920. I've heard so many complaints about Lumias 820 having broken screens just because of dropping them from a little height or for bending in a pocket. In Amazon.de one company told that they bought 15 Lumias 820 for their employees and after a few months 10 of them had broken screens. I guess, that's the price for Nokia not having Gorilla Glass on their Lumia 820. This is real shame as I almost bought it - no other phone has this price/features ratio.

KoolKidzOCT: can I just pay the guy @ bestbuy to do this for me?

Alessandro Spisso: Hi Will, I've dropped my 820 and now the screen is broken in the right corner at the bottom and the three sensitive buttons don't work (back, search and windows). Do I need to change the digitalizer? Because the display work fine and the touch as well. Thank you!

SkipNap11: I've done it and it works however after a while the touch stops working so I have to take out the battery and it works again, how can I fix it?

Harold Musspole: Hi Will, Thanks for a great video. My digitizer is now fine but my proximity sensor is not working correctly. Screen blanks during a call and the only way to get the screen to re-appear during a call is to shine a very bright light at the sensor. There is no dust in the way. Is there anything I might have dislodged during the procedure? The replacement digitizer came with the frame fitted. Many thanks, Harold.

usmcyoshi: Hey Will I have a quick question for you. I ordered a replacement digitizer and frame as I didn't want to muck about taking off the glass and reattaching it. When the new digitizer and frame came in the new one had the little gold(copper?) connection at the bottom of the frame up and unattached from the plate it should normally be attached to similar to this picture http://i.ebayimg.com/00/s/MTAwMFgxMDAw/z/lxkAAOxyRhBSrlV2/$_57.JPG(where the red is) My old screen had this attached and it appears the one in the video did as well. I don't know how to attach it or if it even should be attached as it appears all the ones sold online have that bit up like it is? And help would be appreciated

Godwin Larry: Thanks Man, for the video...I did change the screen with a new frame attached to it..But when I switch-on the Nokia Lumia 820 phone again the LCD shows nothing, meaning its just black( ...yet the external buttons are still operating as usual ) and it was not so not until I changed the screen...Please any suggestion on what to do next. Thanks again.

Barry Keegan: Thanks for the tutorial fixed my phone and saved 100 euro

Joris Vergauwen: Thanks for the walkthrough. Fixed my wife's phone thanks to you. She had a small crack in the upper right cornerof her screen. Changed the screen (bought one with a frame attached) just following your instructions.

Alok Sathaye: Hi There. I dropped my new Lumia 820 and the display won't work now anymore :( The screen is not broken but the inner screen (if that is what it's called) shows a crack. I gather you can change either the digitizer or the screen. What do you suggest would be in my case?

kevin duncan: What is the Torx size of the second set of screws? You almost said it then stopped. Are they T5 as well?

Michelle Mollohan: Hello there - great video, easy to follow. I replaced the digitiser screen as you did - the screen is non-responsive - could it be that something isn't tight enough to make connections or do you think it is the screen? I took the phone apart again ( minus the screen) and reassembled in case I missed something - the LCD screen is undamaged - any ideas you have would be great!

sof david: Thank you for the video, it was really helpful. I was able to do the same work with my Nokia phone. Concerning the digitizer to take if off safely, it is good to heat it little bit more, is going to be more easier to take it off. Thank you

marron0437: I dropped my 820 and a giant crack appeared right through it. the touch still works fine but the colours are all messed up. They appear washed out and were deteriorating with each passing second. I don't know what's broken- the LCD or the digitizer? Can you tell me what I broke so that I will buy only the part I require,.

Debbie Jonhson: Hi Will, On replacing the battery, You can move around the screen as normal until you ring out you cannot hear anything when they answer, or you can't hear anything when you answer a call. After that you have to remove & replace the battery to move around the screen again. I have taken it to a phone repair shop & they said they have been advised not to try to replace the screens on these phones as they have been set to not work properly with a new screen. Bearing in mind I replaced the screen with the black frame already in. I have thought about reseting the phone to see if that will work, what do you think? Or is there likely to be a app that will stop my phone rejecting the screen. 

Rennie Azzopardi: Thank you very much Mr Will Hawkins for your video and instructions. It helped me lots, I fixed my phone. Thank you once again.

Jared Wheeler: Brilliant video; this saved me quite a bit of money in replacing my Digitizer myself rather than buying a new phone or hiring someone to fix it. Very well directed in an easily understood manner.

technicalboy: Hi, great video, very well explained, but camera a bit blurred in places. But, still clear enough to do the job. Just changed the digitizer and frame in about 30 minutes, all great. We bought a genuine Nokia part from www.replacebase.co.uk - 2 days to get delivery, just before New Year - pretty good. They sold the digitizer alone, but by the time we'd have bought the tape, and tools, it was only £5 more to get the frame attached and save a load of hassle. Didn't want to risk a cloned part as they have sensitivity and colour problems reported.... 2 points - we found the corner screws to be a different size - T6 instead of T9, as in the video but Will has said that they can vary. Also, the lower on-screen buttons work now, but do not light up - anyone know if there's an easy fix for this? Thanks again... Danny

Theguy1796: So yesterday i dropped my lumia 820 and it cracked slightly on the top right corner now the bottom half of the touch screen does not work, will this be my solution or is it something else? Help greatly appreciated :)

Lostboy060: Cheers man, simple instructions changed the screen in under 5mins! Lifesaver!

Tom 'angler' claridge: Hi mate, my dad just replaced my screen today and it worked fine but, when I lock it I can no longer use youse it it freezes completely any suggestions? Tom

jonny allen: hi i followed the steps to replace the screen. turned the phone on and found only half of the screen works. i then took it apart again and checked the connections and all where fine and the problem remains. is there any soloution

rokcityboi: Any ideas to why the screen goes blank when I make and recieve a call, also locks itself permanently so have to take the battery out every now n then, not as fussed about the random locking but my phones pay as you go so cant put credit on without the screen. Any help would be appreciated.

Will Hawkins: How to replace the digitiser on a Nokia Lumia 820

SkipNap11: I'm going to do this but do I need anything else because the whole touch screen doesn't work and I've only got a tiny crack in it?

Debbie Jonhson: Hi Will, Great video, I followed it well, But the screen doesn't work when making a call, the phone repair shops tell me that Nokia have added something in the later models that make it unworkable if a new screen is fitted, how do i get around that, any ideas?

rokcityboi: Cheers for the vid, Lumia is alive and working again after couple month in retirement.

Ciber Pc's en red: I get the second replacement touch. and does not work. I still think it may be because the screws not tight, it may have something to do? I also read that it may be because it does not work with amber. please help.

slomba8: what 3m tape do you use?

Ciber Pc's en red: Thanks for the video. yesterday I get the replacement touch, when I turned on the touch did not answer me. one of my mistakes was touching the touch on the inside, and the other is not strong tighten the screws, they went back to open and clean the touch when you turn the top and bottom of the touch works, but not the middle, I thought I could be in and tighten the screws again and I broke two of the 3 middle screws. is why it does not work me? or is it because the replacement was broken?

Harold Musspole: Very professional very helpful video. My 820 is up and running again !!

Victor Parnaso: Thanks for your quick and complete answer ! :)

Will Hawkins: It's a pleasure. Let me know how you get on.

MLGM9491: In my humble opinion, everything's worth having a look at. Thank you once again!

Will Hawkins: Hi Keith, When you have taken the battery and restarted, can you use the touch screen normally? I have had one Lumia 820 repair which sounds similar to the problem you seem to be having here. It is likely to be one of two things. 1. It could be a faulty new screen (in which case, get it exchanged by your supplier). 2. It could be some damage to your motherboard after a drop, which is more difficult to repair, if at all possible. I hope that helps. Will

GnobKnut: G'Day Will - very sweet mate. Saved me a couple of hundred $ getting the fix done retail. Found a replacement screen + frame which saves all the fiddling round with the sticky tape and such. Much appreciated.

Sergiu Longodor: I have contacted, the supplier and they will change my screen, for free. I ve just sent the hole phone to them and they will do it for me, for free... very nice move, of them. Thx for your advice.

DoT47: Thanks for the answer. Any specific connection you have in mind? As far as I could see the camera was sitting directly on the motherboard and I didn't disconnect it. Do you think it could have disconnected by itself or are there other connectors coming into play?

Will Hawkins: Glad you found it useful.

Will Hawkins: Hi James, It could be either a faulty connection or a faulty screen. Check your connections first. If still no joy, then ask your supplier for an exchange if it has a warranty on the screen you bought. I hope that helps. Will

mawayanokami: Hi, bought a replacement screen and followed your video but I've clearly missed something... When I switch the phone back on, it vibrates in reaction and I've heard it make a noise but there is nothing on the screen! What do I need to look at or what may have caused this? I'm quite technically capable but I don't have enough knowledge to know what I've done wrong.

lookfromwhen: hi my sister in law has one of threes phones which fell out her bag it now has a broken screen . so i was thinking do i replace screen only? or do i replace lcd as well .

Will Hawkins: Hi Radek, Yes, I recommend the screen supplier I use in the description above here and below the video. They are good suppliers, in my experience. Let me know if you have any other questions. Regards, Will

Sergiu Longodor: Hi Will, After the my lumia was falling on the ground, insinde the display got broken. Now I orderd a new amoled display and changed it by my self. I thought I was very carefull, built it again together and now it just shows a grey scattert screen tiled in 4 big stripes... touch is working also, but the screen shows nothing, only this grey stripes. Can you please tell me, whats wrong? I can send you a Foto, if you need.

Zunilification: Hi, first of al thanks for making this video. I followed everystep of your video, and was happy to see that the touchscreen worked fine. But when i wanted to make a phonecall the screen goes black and the phone freezes. Some hours later i notced that my touchscreen stopped working completly. I'm pretty stuck right now :/. Have you got any solutions?

Will Hawkins: Hi William, You will need a size 4 Torx screwdrivers for the three small screws adjacent to the battery slot. These are the official sized screws but I find that sometimes the size varies, oddly. I do carry out repairs. If you send me the correct part, I will carry it out for £43.95 plus postage (£3.99). Let me know if you have any questions. Thanks, Will

Will Hawkins: Glad you found it useful. It's quite a straightforward job to replace the touch screen. It's made much easier if you buy a replacement touch screen which includes a frame already attached. This will save you the job of removing the old glass from the frame which takes a few minutes. Regards, Will

Bormail: Thanks a lot! Your tutorial saved me quite some money, as the repair shops were I tried to buy the spare part (Front Cover Touchscreen) all calculated their price with an new LCD despite I clearly said I wanted only the Touchscreen changed, not the LCD. Tomorrow i'm going to replace it myself.

Luigi Spagnolo: hi Will i just broke the front glass of my nokia 820 . i follow yr video to support me to replace new one, one question how i may fix the new screen to the frame?. many tks and regards Luigi

Will Hawkins: Hi Keith, Thanks for the update. I'm glad it worked out. That is good to know. Best.. Will
Rating:
Nokia Lumia 820 Screen Replacement Guide 4.9 out of 5

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Nokia Lumia 820 Screen Replacement Guide