Meggie W: Tried this to fix a frozen nook but it hasn't worked (still stuck on
screensaver) Does anyone have any advice?
Julian Owens: On the battery cable which way does the black wire face. Toward the middle
or toward the edge?
Isaac Tanner-Dempsey: Try a factory reset before you take apart your nook. I broke my screen
The following procedure details how to perform a factory reset. A factory
reset will deregister your device, removing all digital books and files,
including side-loaded content. The titles you have purchased will remain in
your Barnes & Noble account.
NOTE: We recommended that you back up all side-loaded content you wish to
save to an SD card or computer before proceeding.
1. Confirm the device is powered off and that the microSD™ card slot is
2. Hold the Power and Home key simultaneously; A grey NOOK logo should
appear. Continue to hold both buttons down and release immediately after
the screen turns black.
3. If successful, a grey NOOK Logo will appear and the screen will refresh
momentarily and flash yellow. A Factory Reset prompt will appear.
4. To continue, press the Home key.
5. To exit, press the Power key.
Ireneusz Kutrzuba: Maybe somebody know how reset veeeeeeeeeeeery frozen Nook STGW? No reaction
when pushing buttons (every combination), no reaction after unpluging
RotoJetOA: Thanks! After watching your video, I was able to change the circuit boards
between two Nook to make one good one (one Nook had burn spots when using
the Glow Light feature).
I would comment there is another veryyyy small coppery circuit board
connector at the top of the Nook that has to be disconnected in order to
remove the board. I did improve the display clarity (the text was somewhat
"light" in certain areas) a bit by jiggling the screen connectors and
making sure they both made good contact.
Glowyrm: Can't really hear you on the potato microphone you used.
Gautham B: Matthias,
Thanks a ton man! You are a lifesaver..! Thanks for the very helpful
jlh Hertel: I took my NST apart as suggested and got the battery recharged but now I
can't get the case together. The back and front are off by a fraction of an
inch. Is there any way to aline it exactly? Any help woild be appreciated,
thanks forthe video.
Cyntexas: I am not seeing an SD card. Did the NST come with one? I couldn't see on
your video how you got it out. I see the numbers inside the door, but
nothing seems to be there.
Matthias Dailey: You can't really fix the screen, but you might be able to replace it. Look
online for replacement screens for your model. As for the button, you could
disassemble the nook and see what's broken. If the motherboard is cracked,
then you'll have to replace that too. You might end up having to buy a new
heliosm298: Thank you sooo much!!!!! I had to open up my nook to fix it and this is the
best video I have seen so thank you!!!!
LJUBICABOR: Hi, I managed to reboot my nook following your instructions but now I can't
put my cover back. On your video it looks so easy, but mine always slips to
the bottom. I would leave it like that, but then I can't put the power
Matthias Dailey: Hm that's interesting. I just double checked. Maybe we have different
models. Mine is model number BNRV300.
Jacqueline Avis: Thank you SO much! I was damaging my fingers and the plastic trying to rip
the damn thing apart because that's what the forums say... glad I found
your video. It was a simple matter of sliding it downwards, so silly.
fallsinger: if you mean to pry up the power button, I just used my fingernail and went
at it from the bottom of the button, not the top. It was a lot easier
UrAnus: Do you know where can I get a new battery?
nvr2late2learm: Thanks so much. My nook is working thanks to you.
Matthias Dailey: Devices are getting harder and harder to take apart these days. I tried
taking apart my phone the other day and cracked the screen. (Admittedly, it
was my fault because I was prying the glass with a screwdriver....)
Randy Nook: TechRepublic reported that the chips the same, but it is ambiguous whether
they simply do not mention or whether the following are not present on the
NST mobo that they do mention on the Glow mobo: CKP TI A3T9, Texas
Instruments BQ27520 System-Side Impedance Track Fuel Gauge, Texas
Instruments 2624I, Texas Instruments MSP430F2272 16-bit Ultra-Low-Power
Microcontroller Texas Instruments YE04 18K G4 A919 Texas Instruments HP4067
1AK G4 D024
Cyntexas: Ok thanks! I appreciate the reply so quickly. I have not added one so I
know now that there isn't one. My Mom's has gone to a screen freeze on
Homer, and I am hoping to get it restarted by unplugging the battery since
nothing else has helped.
sliuyz L: Hi, you are a life saver! My nook stuck at the READ FOREVER sign after
unsuccessful root and I cannot even turn it off and re-root. I tried to
take off the back cover and remove the battery but only end up made small
scratches. How I wish I had seen this earlier... Thanks again! Very much!!
And my nook is back to life now~
djl1560: The screw under the power button is indeed a Torx 5 size. On my NST it is
covered with a tiny little sticker that needs to be scraped off to get the
T5 inserted. This whole process fixed my 'dead' NST. Thanks for posting!
Matthias Dailey: I'm not an expert, but I would agree that disconnecting the battery might
solve the problem. Maybe the Nook crashed. There isn't a real "off" state
(it's always on; it just "sleeps"). So disconnecting the battery is the
only way to get a fresh reboot.
WryBenjamin: I should have seen this video before I tried to pry open the cover by
Googil Naji: but how the hell do you get the screw driver in?
Matthias Dailey: If you press them together correctly, they should slide into alignment. Try
inspecting the points of contact for debris.
fallsinger: My nook is frozen after having been left off for about 1 month. When I took
it out to use it, the battery was dead and the screen showed the "battery
too low to power on" message, so I plugged it in, but then the screen got
these horizontal lines across the text and the ink faded in some places,
and now it won't turn on despite the battery being fully charged (as
indicated by the green light when I plug it in and the fact that it was
plugged in overnight). Will disconnecting the battery help?
Vitiuxa: Thank you very much. I dropped my Nook and the part around the n button
kinda popped up, but i fixed it easily after i removed the back cover.
Mercedes Schaffer: i took apart my nook like u said but the back cover wont slide back in all
the way!!!!!! but it charging again that is a good thing.... so what should
i do or what am i doing wrong
stef henry: Thank you very much! Your video was incredibly helpful. My Nook is working
luminaia: Thanks for taking the time make this vid. Super helpful.
TheEsekherif: ty we dont have nooks in our country it got frozen i didnt know what to do
thx to you i do know
Christine Lacayo: My nook simple touch was ruined because my sister added pressure to it by
accident. This caused for most of the pixels in the top left corner to turn
white and it looks scratched on the inside plus its nook button wont work.
Do you think its fixable ?
44doogie: There is actually a sticker covering the top of the screw, at least on my
unit. I was unable to manually peel off the sticker, so I simply stuck the
Torx into the top and poked through the paper.
teethr33: Thanks, my nook is frozen right now and this is very helpful in removing
SuziePenguin: Thanks for making this video. You just saved me buying a new NST. It wasn't
under warranty so I figured why not take it apart since it wasn't holding a
charge anyway. Took it apart, unplugged the wires connecting to the
battery, gave all the inside bits the hairy eyeball, a stern talking-to,
and a clean out with some canned air. Put it all back together, turned it
on - discharging at 95%! Got it on the wall adapter giving it a top off
before lunch. Yay! Thanks again.
Karla Sanchez: My nook has a frozen charging screen. I did the steps on this video but it
stayed the same. what's another method I can use?
Alberto Arévalo: hello. is there any hardware reset buttom in there or something that help
me completly reset the device ? (any of the other reset methods worked)
Matthias Dailey: I don't know... You could check on the internet. Maybe Amazon has something.
Vineet Tyagi: Mine is same. Were you able to fix yours?
Matthias Dailey: Yeah, that's what happened to me too. I dropped it one day and the battery
shifted from its place inside, so the cover was bulging. So I had to take
Matthias Dailey: I don't think mine came with a SD card included. It should be plainly
visible in there. And when you push it in, it pops out.
Andrew Singleton: I've got a broke nook. Buttons feel like they respond (The glowlight will
come on) But the screen does not change. Doesn't go to sleep mode doens't
change to 'your nook is powered off' it' stuck on the last page i've read.
gmeyer1324: Thank you so much! Just saved $70 bucks on a return/refurb. My nook went
under water at the beach. I left it in a bag of rice overnight to get rid
of the moisture, but it still wouldn't turn on. I took off the cover and it
was full of sand. It works perfectly now. Thanks again!!!
Randy Nook: Can you confirm whether the NST w/o glowlight has the same chips as the one
with glowlight. I have not been able to find this anywhere. ifixit dot com
has a teardown of the glowlight. Look at the pic and list for Step 10. I
would put a direct link but youtube wont let me...
luminaia: Just a note -- I found the T-5 Torx was too small. T-6 is what worked for
How to Take Apart a Nook Simple Touch (TM)3.8
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