Pax Cleaning Guide




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Did this video help you?

Maximilion37: Great video! Thanks! How often should I be cleaning my pax if I use it everyday for non-tobacco purposes?

rvidal0001: I tried maintaing this clean. Cleaned about ever third use. The spring mechanism still gets sticky and gets stuck on red. No matter how much you try keeping it clean, it will get sticky and its near-impossible to clean where the spring is. Massive design flaw.

Michael Beelo: Can you use hydrogen peroxide instead of Isopropyl alcohol?

11strongbob: Can you use regular rubbing alcohol on the pipe cleaners ? Instead of the packets included in the cleaning kits

Ploom: Properly protect your investment and watch Ploom's cleaning video! Pax Cleaning Guide

Lauryn Livengood: Our new Cleaning Guide. Keep your Pax working optimally with these tips. Happy Plooming! 

teamphat: Iso Purple Water What???? Can you please add subtitles if you have a such a strong accent. Is there a more clear description somewhere how to clean the Pax Please

ploomvids: Excellent, glad to hear you're being taken care of. Thank you for plooming!

ploomvids: Thank you for the love and thank you for plooming!

ploomvids: We can only recommend the mouthpiece lubricant we supply specifically for use with Pax.

Hideyuki Imaizumi: Hi!! I accidentally dropped the oven lid in isopropanol alcohol. Do they have mechanical thing in side? Dropped once will do the damage??? Please advise

ploomvids: Hi there! If you're still having troubles, we'd love to help, sorry we missed this message! Please contact our team at support@ploom.com for tips and tricks for cleaning your device. Thanks!

Soong-Ki Min: Check out grandst.com/shopcollection. I live in Australia and purchased my Pax via Grand St with affordable shipping.

ploomvids: So sorry to hear about the difficulty with your Pax. Please contact support@ploom.com and our customer service team will take care of you. We hope you are plooming again soon!

John W: Pax is great just a little trouble cleaning it. When I put the pipe cleaner through it can't seem to get the oven popped out and I've also used a little plastic thing but that can't do the trick either. Any help?

LabRatGirl: Isopropyl alcohol or warm soapy water.

ploomvids: Pax emits an aroma of the material you are vaporizing, unlike the odors produced by combustion. Pax is not a medical device, and is not endorsed as such. If you have any other questions, feel free to contact support@ploom.com.

Joshua Irizarry: you must have gotten a bad one then cause i have had mine for about two months and it works great!

bakerfan2: Just bought an emerald green pax !

ploomvids: Hi Soong-Ki. Please be advised that Ploom can only service warranty claims within our distribution area, i.e. the US and Canada. We hope to expand our distribution area in the future, so please stay tuned for updates!

ploomvids: Hi Stuart. Please reach out to support@ploom.com and our customer service team will take care of any needs you have.

Kyle Velasco: Hi, quick question. I noticed that after using the pipe cleaners, moist (of iso) fluff from the pipe cleaner will be stuck inside and I have to use a paperclip to gently remove them. It is a hassle because they usually get stuck near the middle of the vapor path. Any tips on how to avoid this issue?

ploomvids: No, in fact we do not recommend doing so. Cleaning the mouthpiece and applying lubricant as directed should be sufficient.

ploomvids: As we informed you, the warranty does not apply to your purchase as you purchased it through eBay. Warranty details are available on our website in the Support section at the bottom of the page. The warrany does not apply should you purchase through a 3rd party reseller such as eBay and Craigslist. Warranty only applies to devices purchased at any authorized retailer serviced by an authorized Ploom distributor.

vexatuvex: iPax

immortality64: Btw guys, I recently had a problem with my pax and i contacted their customer service. must say, their customer service is freakign awesome. they sent it back to me with tons of free stuff...the 10 year warranty really works

ploomvids: Couldn't have said it better ourselves.

ploomvids: Hi Hideyuki. The oven lid should not be submerged in any liquid, so we recommend purchasing a new one. All Pax accessories are available on our website Ploom.com.

Austin McCormick: This lube stuff is just what i need for my vape, guess its pretty new since i didnt get any with my order a few months back. Gets sticky all the time, even when cleaned. Guess i know what to do now!

ploomvids: Pax is suitable for use with botanicals other than tobacco such as mint or chamomile. Ploom does not condone use of illicit substances with its products. Pax's full warranty information can be found here: ploom.com/pax-warranty-exclusions

BGU6: can i use ky jelly if i run out of the lubricant?

ploomvids: Hi there Austin, thank you for Plooming! We'd love to get you some mouthpiece lubricant for your Pax- please reach out to our team at support@ploom.com for help. Thanks!

Michael Fisher: I have a question. My Pax was working great and I clean it regularly. Tonight is just stays purple as if it's heating. However it is not heating at all. Please help. Thanks. PS. I use the Pax mouthpiece lube as well.

ploomvids: Apologies for any confusion. On our Ploom.com support page, there is a text version of the Cleaning Guide available for download. If you have any other questions, please contact support@ploom.com

ploomvids: West Coast American is still an accent of English ;-)

Michael Fisher: I have contact PAX support last night. I am waiting for a reply. Thanks

RicardoR5: hello do you sell Pax in Portugal? if so, whats the seller?

Kigrax: I thought your website says to clean it while hot?

CarlsJrIII: Hello! Is cleaning in the spring area required? Thanks!

Themiju666: Does the warranty applies even if you use it for something other than tobacco (marijuana for example).

ploomvids: Right now we are only operating in the US and Canada, but we hope to expand in the future. Please follow our social media accounts for all the latest Ploom news!

Kimtar SonofMogh: DONT BUY FROM THIS COMPANY!!! i was given a pax by ploom as a gift (brand new) and the stupid thing after two weeks stopped taking a charge. i contact ploom took them 10 days to tell me "sorry if you don't have proof of purchase our (best in the industry?!?!) warranty doesn't confer you. it broke in two weeks and they don't care they manufactured a faulty product product

Stuart McTaggart: Love my PAX. Question: If the temperature button gets sticky how do you recommend cleaning or freeing up the operation of the button? Your video suggests to keep alcohol clear from the area so I am at a loss to know what to do.

ploomvids: Heating up your device slightly can help loosen residue, but please be careful when handling a hot device. If you have any other questions, please do not hesitate to reach out to support@ploom.com.

Matt Simpson: lol...he doesnt have an accent!

Afdfasfdsas: A clean Pax is a happy Pax. Happy plooming!

AJSSTUFF3: Do these units [Vaporizers] eliminate the smell of the herb when you blow it out into the air and does it eliminate coughing? I just started herb for pain and for sleep and I can't smoke it cause I quit smoking [tobacco smokes] 18 mths ago and it makes me cough up a lung every time I try-lol-thanks for any help. *Cheers* <3

ploomvids: Hi Kyle, thank you for Plooming! We recommend de-linting the pipe cleaner by hand before using it for cleaning. Simply rub off any extra fluff with your fingers and you should be good to go! If you have any other questions or comments, please contact our support team via support@ploom.com. Happy Plooming!

5dollorfootlong5: "TABACCO" LOL

Andrew Wallace: Check the video out on my page before trying to clean your pax with these instructions. Trust me they will not honor your warranty when the thing breaks.
Rating:
Pax Cleaning Guide 4.8 out of 5

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