Luke DeGeiso: went in and yanked that damn thing right off the circuit board, no more
Richard Biley: I bought a new battery and now less than a year later not holding a
charge. Just took it out / There really is no purppose. After hurricane
sandy we were without power. Got a whole 4 hours of phone time after we
lost power. our power was out for a week. Hopefully removing the battery
will take care or the beep. Thats what the chat support rep suggested.
halomodtesters: Just tried the super glue approach, but it only muffles the sound. I'll go
back in there and jank off the plastic cover and try this approach.
Mike Bustillo: I tried the suggestion below here of pressing and holding the "silence"
button down. After 15 good long seconds, the unit emitted a long beep.
I'm crossing my fingers that will do the trick. Otherwise I will have to
try something like this.
IBUYBIKES!!!: Thanks - that little black cylinder just pops right off with a needlenose
pliers. Bye bye annoying noise !
usr1000x: The earlier suggestion -- remove from the wall and remove two screws on the
back -- work. You need to remove from the wall (two screws hold it up, only
need to loosen, and lift up to remove), then two recessed screws holding
the cover on the circuit board. On my ONT, it's on the upper left side,
next to the battery. Once there, the speaker couldn't be loosened, but in
twisting it, it just popped off. Not sure it is a great idea to just pull
it off, but so far it works fine without. A less drastic option may be to
fill the hole with something, eg. glue, to mute the sound.
We had so much trouble because of this beep. We've replaced the battery a
few times, yet it still beeps intermittently. I hate Verizon. This seems
like it was designed to annoy customers and force them to pay $80 for a
service call and new battery.
PlayingPanda: The falling tree also rolled down into the radio intenna towers and cut
cell phone service.
enkalady: There are two boxes. A big one that requires unscrewing in the center area
to access what's inside, and a smaller one above it that contains the black
battery. Which box contains the circuit board? I just can't find it
anywhere... The beeping is driving me crazy. Please help!
Henry Adams: I have removed the battery, however it is not obvious how to get to the
beeper. How about posting a video of that?
Verizon Fios Promotion Code: have you sorted this issue ?
Roal echevarria: If you have voice service.. your telephone will not work in case of an
mlsgiant: The beeping is coming from the smaller box where the battery is stored.
Good Luck, you can do it!
SuperMdubya: Look, this is the answer to all your frustrations. Forget the video. Get a
car battery charger and put the 12 volt 7.8 A (it's a wet cell battery!) on
a slow charge for several hours. If it doesn't charge fully, put it on the
higher current charge put keep an eye on it because it can get too hot and
explode. Test it with a light tester and then plug it back in the fios back
up unit and voila! you are fixed at $0 cost!
12kevmaster: I hate this sound it's so damn loud
ccqiu2000: Works like charm, thanks for the tip. Verizon indeed sucks - they try not
only to make more money for themselves, but also for their suppliers by
forcing customers to buy the useless batteries. Now I don't have to.
Marc Schabb: Note: first you need to remove the box from the wall, there are two screws
at the rear that hold the cover over the circuit board. Thanks very much
for this post, giant. I filled that little beeper up with gorilla glue, I
think it has finally beeped its last beep.
suemendoza1: good solution. How did you open the fios box?
ItsJustTheMom: That beep was driving me INSANE! I wasted money to Verizon giving up and
finally buying another battery and GUESS WHAT? The light came back on and
the beeping resumed and I thought I would take a sledge hammer to that
effing box. I watched your video and went upstairs and went to work looking
for the round black thing - FOUND IT - I had to unscrew it and there was
the washer you referred to. I have peace again and can go to sleep tonight
without having to listen to THE BEEEEEP! Thank you!
mlsgiant: The info you are telling me is normal you have to remove the cover and look
inside for the black cylinder that is making the beep sound on the circuit
board. If you call a tech guy he will charge you lots of money that really
JC Crawford: thank you netdiiver, I just moved into my new house, I dont have verizon
service but that dang box was beeping. I pulled the battery like you
Ahm486: Thanx dude you're awesome
Mikeishere1st: Mine started beeping so I tried to take out the battery but it's wedged in
there pretty good so I was going to have to get a step stool to get a
better grip on it. But I had inadvertently disconnected the battery while
trying to take it out so I plugged it back in and, the replace battery
light extinguished. So far, it's been over 24 hours and no more beeping.
Did the circuit 'think' that I replaced the battery because I disconnected
it and then re-connected it?
robenrox: YOU RULE! Thank you for saving me from that severely annoying beep.
Vumes2: Tried this, and no go. My battery has been disconnected for a week, and I
still have to press the Silence button every 24 hours. Annoying. The
speaker is coming out!
skyweezynU: wow this was a non technical video..who doesnt know where the beeping sound
ahlow101: What's all this talk about disconnecting, reconnecting, removing speakers,
etc. Just unplug it from the wall, open up the box, disconnect the obvious
wire connecting to the battery, and have a beer. Well that's for those who
have switched to another service.
Mo Chen: This guy is correct about a waste of money. We were informed by Verizon we
needed to buy a new battery which we did for a lot of money. It didn't
work. Still beeped. It's a huge rip off.
zentypical: Depending on your unit, you may not need to do this. I helped a friend with
their newer model (less than 2 years old) by first hitting the alarm
silence button THEN: 1. Pulling out the battery completely. Toss it. 2. On
the unit itself, remove the cable where the battery was connected. Just
push the tab and unplug it. 3. Done. Try turning on the alarm again -you
cant. 4. Get some quiet shuteye. Been a week and the unit has no battery
hooked up and no audio alarm --just the warning light.
misttampa: All I did, from the advise of a friend, was open the box disconnect the
battery for about 30 seconds and reconnected it and the "replace battery"
went off and the beeping stopped. What a bunch of crap that the customer
has to replace the battery. Please...
Mikeishere1st: Instead of destroying the beeper - just put a piece of rubber tape over the
hole! The beep will be so muffled that you won't even notice it anymore -
until of course your power goes out because a tree fell on lines to your
house and you can't call 911 to come put out the fire that was started when
lightening that brought down the tree jumped over to hit your attic.
mcborch: Removing the speaker may not be necessary. Basically, the battery isn't
dying but the backup unit mistakenly thinks it is. There's a small box next
to BBU box. Unplug that box from electrical outlet. Remove one battery
terminal connection, black is easiest. Wait a few minutes. Reconnect
terminal and plug other box back into outlet. Everything should be fine
sunsetmal: Thanks a million - this was driving us crazy. Only thing I would add is
that, at least on mine, the speaker is smaller than it appears on this
video. On mine, it was only about 1cm in diameter. I just grabbed the black
cylindrical cap and twisted to access the speaker parts underneath. The
cone of the mini speaker is the "washer" referred to. Easy to pry it up and
remove it - then all that's left is the copper wire coil for the speaker -
but no speaker cone.
R Linnell: are you serious!?! Ever heard of a cell phone?
mlsgiant: @suemendoza1 You have to detach the cover by siding a plastic tab or use a
flathead screwdriver to pry it open then inside look for the black cylinder
about 1/2" big. Good Luck!
Lakshay Grover: I STILL DON'T KNOW WHERE THE CIRCUIT BOARD IS! IS IT UNDER THE BATTERY OR
IS IT UNDER THE PLASTIC BOX UNDERNEATH THE BATTERY. Please help. thanks
Jana Panarites: For me the beeping/red light didn't go away even after I installed a brand
new battery. Does this mean my backup system will not work at all, even
with the new battery? Also, my BBU looks nothing like the one in this video
(mine is a white box, model CS36D) + I can't find the piezo to squelch the
beeping. And the disconnecting, reconnecting idea didn't work for me. Ideas
anyone? Thanks in advance!
mikem2k: Just disconnect the battery by pulling out the small connector that
connects the battery leads to the body of the FIOS box! It is a 10-second
solution that will leave the 'Replace Battery' light on, but will silence
the ANNOYING alarm. No need to break the piezo speaker / remove the battery
/ etc. What really bothers me though is that Verizon provided the box and
the battery - it is their equipment - but said the I have to pay for a new
one. NOT cool!
Mikeishere1st: I stopped mine now for over three months. 1. Disconnect battery connection.
2. Unplug power supply 3. Wait 5 minutes. 4. Plug in power supply 5.
Re-connect battery. Power completely off erases the unit's 'memory' that
tracks charging/discharging profile of the battery used for setting off the
alarm. The above essentially forces the unit into 'thinking' you installed
a new battery. If it really is a bad battery the alarm will come on again
soon, if not - like mine - it will not.
TKLBC: Before you do that try this: To do this from your Battery Backup Unit
(BBU): 1. Please go to the smaller beige box and follow its power cable to
the 3-prong power outlet. 2. Disconnect the power cable from the outlet,
you may hear a beep. 3. Go to the larger beige box, remove the battery
panel to reveal the black battery. Follow the black/red leads until you get
to a plastic coupler that hooks into the BBU. next post for part 2
Troll: On mine there is recessed alarm silencer button. I put an aspirin tablet
under a piece of duct tape to hold the button down.
azul3z: Unfortunately they sell install boxes where the beeping will return 24h
after you reset the alarm, even if the battery is completely disconnected.
I can't believe it's legal for them to put something in your home that
beeps until you give them $50. It's certainly immortal!
Troll: the duct tape loosened after a couple of days. Now I have a plastic
toothpick crammed into the small crack around the silencer button. It seems
to be holding the silencer in. If it doesn't hold for at least a week, I
will comment again.
Chris Lawson: After figuring that the annoying beep was coming from the Fios box and not
my surge protector/backup battery which I replaced I called Verizon and was
told I just need to press silence alarm for 10-15 seconds and it would
flatyaking: my battery is disconnected. not only do I get the beep from the unit but a
warning displayed on my tv telling me I had a batter issue. I think there
are 2 solutions. 1, replace the battery. 2, disconnect the alarm
rwgardner2: Heh, a hero. God Verizon suck... Thanks!
Ronald J. Homer: Thanks man! I was wondering how to fix this problem for a year now. Your
instructions worked perfectly and the problem is gone! People helping
Chris Lawson: exactly so if u move just take the battery and let them furnish the new
customer with a new battery