Accomplisss: If the virus prevents you from even using Safe Mode with Command Prompt by
shutting down your pc, trying hitting f8 until that same menu opens up.
Then click the top option Repair and restore your computer to a previous
That was the only way I could get rid of it with my pc using Windows 7.
Tim Boland: For windows vista use theF8 key then select repair my computer from the
menu. From the next menu choose system restore. Choose a date before the
Yawni Snipes: It never pops up with the notepad help me
Chris The Boss: It just removed it after 2 trys by doing a system restore . but how do I
know if it is completely gone? Should I still take it to a shop or just get
a good malware program and run through it. Im scared that if I hook my
Internet cable back up it will come back. Any suggestions? Please respond!
Doncha Werry: I can't understand why these hacker asshats waste time doing crap like
this. I would hack into a bank and transfer funds somewhere and live like a
king on an island in the pacific ocean.
joemutha84: I can't get the f8 to get me into the safemenu I tried taping it every way
CODMW2SP: SIGH...... WINDOWS 8 DOESNT WORK WITH F8 SOS PLZ SAVE ME
Melinda Moore: When it goes into safe mode it immediately begins to log off and restart
again into regular mode. I can't stop it. How can this be avoided?
Critical Celt: I can't get to safe mode. This is not locked up.
Futs Knucking: I have the FBI Virus and this is about the 10th video I have come across
telling me how to fix the virus. I have been unable to go to safe mode as
it takes me to a white screen. BUT THIS FIXED IT. Thank you! as this will
save me further aggravation and money
SeiSense: install linux
Lucid Dream: lol your mom is stupid xD show her on the internet that thats actually a
virus and remove it
thomingo34: What should I do if it wants to load?
RacheL S: I am on windows xp and this is work on my laptop.
Joel Argueta: Very useful thanks!
Anibal Rivera: The steps worked for me, thank you soo much Norton. Hint:anyone having
trouble accessing safe mode tap F8 consistently until the option of windows
safe mode command pops up, and under certain situations (like mine) as the
files are loading (ones you have selected safe mode command) hold ctrl and
tap F8 until proper screen comes up for you to then type in the neccesary
antiDunerider: Same here, I can't get my brother into any safemode options, nor into
system restore. do I have any option other than to yank his hard drive and
connect to aother pc as a slave or USB drive?
RacheL S: Thank you man. You helped me a lot with this video ,you're awesome.
Lucid Dream: create another profile and delete the old one where the virus is, that will
fix it. go to safe mode and then to control panel where you can delete it
and create a new one. if you have important stuff copy it to a usb, the
virus isnt hidden in the important files.
current state, it's like a block of swiss cheese in regards to security
holes, even with the recent patch. Apple went so far as to disable it
entirely in the web browser
vikki vale: my pc will not let me start in safe mode with command prompt either... the
account keeps rebooting before I can type in the command prompt. is there a
work around for this?
ddnlee24: I have windows 8
daniellenorfolk1: This worked for me THANK YOU SOOO MUCH!!
Andrew Ashby: Thank You Thank You Thank You
Junomaster2006: Whoever created the virus deserve to get caught and die a slow and painful
death. To include this, the parents should also die for raising a terrorist.
Karanpal Singh: Not working
Darkmyst12321: Thai u so much for helping me with my computer
mity2: When I start the system with safe mode in anything, as soon as I type in my
password, and hit the enter to boot, it automatically log me off, and shuts
Frozenhacks401: @Mity2 That is exactly what happens to me
Eli O'field: I dont have an internet browser
asiannn777: This video is helpful but I can't get into safe mode. Plus I'm using
windows xp, not windows 7. Somebody PLEASE HELP. My antivirus software is
in my administrator account in safe mode WHICH I CAN'T GET INTO. PLEASE
HELP AND BE EASY TO UNDERSTAND. THANKS.
BrickConnectorRBLX: Guys, hit F8.
atbfan4ever: Yeah, I have the same problem. After I select Administrator to start
windows, it will shut it down instead of loading windows. Does anybody know
how to fix it? :(
usteeler81: I got this virus two days ago and was freaking out because I thought it was
real, luckily my older bro saved my behind! He got rid of the virus, but
I'm still worried because I'm wondering if this thing has somehow stolen my
passwords. Can this virus somehow steal passwords?
lissettsandoval: I can't even access command prompt
Mahima Sultana: Can someone please tell me why it doesn't work even though I press f8
TheJadu98: Is this free?
Wing Y: can't find the browser.... I already tried a few times but whenever I go
into safe mode with network, I can never find the browser
scarlook: when I click the Administrator icon it is asking me for password, even I
have never had a password before
peace castro: you just not talked a about my mom just freak off and I fix the virus with
BrickConnectorRBLX: And go to Repair your computer, then select your language, country or
whatever. Then hit command prompt, type notepad into the prompt, go to
file, open, select all files. And find the users folder somewhere, click
your user, you should find a DLL, delete it. And do the rest.
Turbellope: hi hi I used to have Norton on my computer then we switched
haris468: I can't stress enough how grateful I am for this video. I've been trying
for weeks and nothing seemed to work. Thanks Norton for helping me solve my
NyteYT: Mine says error has accrued
Mizzory: Omg adminostrator is asking me for a password. Why would you just skip over
fizzy note: Thanks so muchhhh!!! <3
NorthEastRecords1: You are a life saver, thank you so much!!!
peace castro: I didn't do any of that I have all my files and every thing is fine im just
going to keep doing what im doing
Alexander Vargas: Why dont I have the browser? Please help me.
Remove ICE Cybercrime Center Virus: Advanced Ransomware Removal Using Safe Mode Command Prompt4.5
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