karma yangzom: After taking our Keurig out of storage after about *two years*, I was
expecting a lot of problems, confusion, and frustration trying to get it
ready to brew. I did some common sense things first (washed everything
down; cleared the k cup holder with a paper clip; pressed on the screen at
the bottom of the reservoir to make sure it wasn't clogged; removed the
filter holder), then I primed it. It didn't immediately make the "Prime"
indicator disappear, so I took another poster's suggestion and turned off
the machine, unplugged it, removed reservoir and k-cup, then turned it
upside down. Turns out, there was some gunk in the area where the reservoir
attaches to the machine. I think primed it again, and it was ready to
brew. But, I decided to descale it (filled reservoir with 1/2 water, 1/2
vinegar), and kept brewing cups, adding more FILTERED water every time the
"Add More Water" indicator came up. I ran the largest capacity cup of hot
water through about 4x, then dumped out the reservoir, rinsed it with
water, reattached it, filled it with filtered water, and ran all of it
through (about 5x on largest cup size) to make sure the vinegar smell was
gone-daddy-gone! Finally, I replaced the filter, filled it with fresh
filtered water, and it works like a pro. The whole process took less than
1/2 to complete. Thanks to all of you (Larry + people who commented), for
providing helpful suggestions.
Janet Prendergast: Interesting. My Keurig is the same model but my lid has a two part lid.
It can open for adding water toward the front of the lid. Next time I have
this problem, I will try opening that end of the lid to see what happens.
Normally I just descale it thinking that is the problem. Today I used the
paper clip method I found on a previous You Tube video as I descaled it and
still didn't work. I didn't get the Priime indicator, however so the paper
clip did work. So many odd things this little machine needs. Quite
frustrating! But thanks for the tip!
Michael Hand: so, just like a carburetor...of course! just need a hole then
Ash Mit: Bottom line...If you buy a Keurig, stop by Home Depot and get a sledge
so you can take the Keurig out back and beat the crap out of it in a few
when it stops working....Keurig should be ashamed to charge $200 for a
piece of garbage
that has become the Edsel of coffee makers. None of these videos has
fixed this piece of crap.
Jerry O'Briant Sr.: believe the hammer is best answer for all these challenges
Tinker Bell: Hey i got a question. When I tryed to use my machine water wouldn't come
out you can hear it but then thats it you hear it make a noise then thats
all that happens was can be wrong with it.
Ray Salazar: Talk about frustration. I had my first machine about three months when I
got the "Prime". I went thru the manual and the web site and it cleared
itself for about two weeks. When it happened again I called keurig and they
walked me thru the process with no success. They sent me another machine
same problem. My frustration level was off the chart. The sent me a new 2.0
500 it worked about 10 days when it stopped after about 10 days. Tonight I
get my new 500 from them and my fingers are crossed. If their CSR's new the
quick fix I would probably still have my original machine. My out of pocket
is still the $130.00 I paid at Costco.
Courtney Gannon: you saved my sanity. Thank you
Nick Siragusa: When I did what the video said, nothing happened, but I tried flipping it
over and it worked. Never would of found this out without your video. Thank
Heather Arthur: Before watching all of this. Comment below mine said flip it over. I did,
and some water came out and turned it on and boom no more Prime on the
Kenneth Reed: Thank you for your advice. I love my Kurig (same model) and had the same
issue. Ironically, I never had trouble with my cheaper model. Only when I
hmmm5000: Brother Larry!! Thank you so much for this video. My wife's Keurig took a
dump, after 3 years of service, last week. i was telling a coworker
Saturday night about it. She says, "hey I have a brand new Keurig K70 I
used maybe 12 times. I don't need it so if you want it, it yours..for
free!" I was like of course!! Anyways I got it last night, Sunday, and it
wouldn't pump water. I tore it apart today, just like you did, doing all of
the same things..still nothing. Then I found your video and BAM!!! it works
awesome now. Thanks again! You made me look good and my wife happy. I
Julia McLellan: My keurig is not working due to the cause identified by Morgan's needlessly
ploddy breakdown of the unit. The pump is corroded and that's what is
jamming providing little coffee. Even with the resovoir lid off, the Keurig
doesn't pump. I think the vacuum theory is not plausible
Neil Lundell: That was the problem !! Keurig sent me a new machine for free but the new
one started doing the same prime problem with-in 8 month . Bought the
Keurig cleaner ran that thru still had the same prime problem pricey
cleaner at 13.00 dollars . Think I might drill a few holes in the flip down
lid mine has . Right now I just leave the lid up and it works perfect .
Love these brewers .
Patty Gilmore: Wow, I have done all the "normal" maintenance and followed suggestions from
most of the videos I could find. Keurig has issues for sure! Your
suggestion I believe, is the one that made the coffee maker work again!
Jan Perry: My machine sounded fine but when it came time to give me my coffee, I got
the 'Prime" message on the LCD screen. I have watched many suggestions
from many u-tubes and this was the one that worked!!!! THANKS. So
simple, so quick. I do suggest you try this first.
Eileen Mullen: Larry! Thank you! It worked!! :D
Hal DuBiel: You are amazing. I tried cleaning everything as recommended. Filled it,
drained it, poked around... After watching your video, I removed the
reservoir and replaced it just as I have been doing but didn't pit the lid
on. The Keurig started to fill and the error "Prime" went away. I am so
glad (and now frustrated) that is was something so easy. Thank you, thank
you, thank you!
Tanya Chiasson: Brilliant!!!
You saved my sanity.
Thank you, Sir.
Christy Cooney: just tried your fix. that's exactly what was going on with my unit.
thank you for a smart solution!!
Sonny Man: Thanks so much, it worked!!
johniboz1: I just got the 2.0 for x-mas and it worked fine for 4 days now it's not
ELyon47: Thanks! Ive been experience this problem for past 2 or 3 weeks so I will
try the solution you give and hope it works. Being a plumber working on
pumps they sometimes get air-locked and won't pump and we usually have to
drill a small peep type hole in pipe to completely solve the problem. Ha I
wont get that drastic with my coffee maker.
Mike Saucedo: Thank you Larry! I tried all of the trouble shooting procedures online and
through the website and nothing seemed to help until I got to your video.
Patricia Peters: You are my new hero! I, too, had been trying different things for days --
your fix is so logical . . . and so effective! Thank you!
Will Kingdon: Worked perfectly. Thanks!!
Olive Delizo: Bingo! Thanks, this worked!!
Mike Humphreys: Just did what the video showed and it worked great. Thank you so. Such
Jukeboxfun: This works great! Thanks so much. That is a big time design flaw.
Richard Ndekezi: This is amazing I tried it and my Keurig just worked out! I can't be more
grateful for this video! Thanks a lot!
Sherry A. D: Thanks mr. Gould, just bought a keurig. So if I have this problem I'll know
what to do. Thank you
keap0222: Thank you !
Marie Hopkins: Thank you for a thorough explanation of what's happening to my Keurig. I
dreaded calling them for help and thought I might learn more about the
problem and how wide spread the problem is before calling Keurig customer
E Lombard: You're my idol ; ) Thank you for sharing your idea; it was the solution I
eli0331: So basic and simple. Thank you.
southfl21: This is what happens when people actually think about what's going on and
come up with a solution, good job very well done.
Elaine Migliore: I can't believe it, I have been struggling all night with this. Just tried
this and in MY humble opinion, you are a genius! Thank you!!!
Michael Metrick: This was my third machine in a year. I think Keurig should pay you for
finding this design flaw. A new top with air holes should be shipped for
free to all Keurig owners. Thank you for being such a genius!
babygirl113sl: I dont blame people for going back too the old coffee maker keurig makes
these things happen so stupidly and make you buy one if u think theres
something wrong with there just scamming people too buy new ones
A VV: Sorry , i dont have patience for all the talk !
Chris Rasmussen: Shut coffeemaker off. empty water tank. use a drop of dish soap on a wet
sponge and wipe out the inside of the tank and the screen at the bottom.
Rinse well. Do not dry the inside of the tank. Clean the water outlet on
the bottom of the coffeemaker. Fill the tank with fresh water. turn on
coffeemaker. run 3 cups without a k cup. If it doesn't take care of it,
Call keurig support.
rita procopio: I bet Its gonna be good
goullet86: Get to the point next time.
Val Kay: BOYCOTT THIS COMPANY . . . IT'S BEEN MORE THAN 2 MONTHS AND I STILL HAVEN'T
RECIEVED MY MONEY BACK AFTER PROMPTLY RETURNING THE NEW, UNOPENED BOX. . .
. THIS IS NO WAY TO TRAT YOUR CUSTOMERS
philmiller99: Yeah...maybe this is why so many of the pumps were going bad. Design flaw
keurigtroubleshoot: Excellent idea and I can see it’s helped a lot of people. I wonder if it is
related to a pump issue where insufficient pump pressure is being generated
to overcome the vacuum pressure you mention. But great video. Thanks.
Ltubie: Sir you are a GENIUS! I thought I broke it. My head would have rolled for
this! THANK YOU!!!
Royaldudeness666: did what you said in your video and it worked wonderfully!!! and to think
my friend was goin to throw it out but gave it to me!!
Myles Fitzgerald: Worked like a charm, I think your humble opinion should be listened to with
a keen ear
Shawna Routien: amazing! Worked like a Charm! I think Keurig should be sending you a little
compensation! Thanks so much for sharing!